Frequently Asked Questions
Listed below are some of the more Frequently Asked
Questions by our TribuneHosting.com customers and users.
We'll update these on a regular basis. If you don't find
your answer here, be sure to contact
us.
How long does it take for TribuneHosting.com to process
my application and set up my account?
Account creation is fully automatic. Once you complete the
order process and your PayPal payment is sent successfully,
you will receive an e-mail immediately with your login
details.
Who do I contact in case of a billing problem?
In the event of a billing problem or to cancel your account,
please e-mail our Customer Service Department.
What control panel is offered with your hosting packages?
All sites come equipped with cPanel 10.
Click here for a demo.
How do I access my cPanel website control panel?
Navigate to http://www.yoursite.com/cpanel and replace "yoursite.com"
with your domain name.
Can I select my own user account name?
Your main account user name is automatically generated and
cannot be changed.
I have been notified that my account has been set up but
my site is still not active.
If you have received a notification e-mail and it's been
over 48 hours, it means either that you did not point your
domain name to the right DNS servers, or that your ISP's DNS
server has not yet been updated. It generally takes 24 hours
for domain names to become active. This is just how the
Internet works; there is no way we can speed up the process.
I have NOT been notified that my account has been set up
and its been over 24 hours.
This could be caused by a provisioning error. If you have
not received any e-mails from us with a few hours of
ordering please contact us.
What DNS should my domain name point to?
Your welcome e-mail will detail which of our DNS servers you
should point your URL to.
NS1.TribuneHosting.com
NS2.TribuneHosting.com
Does e-mail or FTP count against my bandwidth limit?
Yes. All FTP and incoming/outgoing e-mail traffic counts
against your total bandwidth.
Do you support MySQL?
Yes. We run MySQL server version 4.1.18
How can I edit a MySQL database table without creating an
application?
cPanel allows you to use phpMyAdmin to edit MySQL tables
through the use of SQL query language.
Do you support CGI/Perl scripts?
Yes, every site comes with its own CGI-BIN to allow you to
run your own perl scripts.
What path name should I use for CGI/PERL scripts?
You may use either #!/usr/bin/perl -or- #!/usr/local/bin/perl
Both will work!
Will you place any ads on my site?
Not at all. TribuneHosting.com does not place any
advertisement on your site whatsoever.
Will I be able to send and receive e-mail through
TribuneHosting.com?
Yes. You will be able to send and receive e-mail through our
servers.
What currency are your prices listed in?
All of our prices are listed in United States denominations
(USD).
I already have a domain registered from another provider,
how can I host it with TribuneHosting.com?
Change your name servers to point towards ours (as listed
above). If you do not know how to do this, please ask the
domain registrar you registered your domain with to change
them for you.
